Products &

MAXgreen’s extensive Installation Quality Standards, Manufacturer Quality Standards, Customer Service Standards, and Caring Family members ensure that we consistently meet the high expectations we set for ourselves and our customers have come to expect from our Award-Winning and Well Reviewed Calgary Windows, Doors, Roofing and Siding company.

Modern Home Kitchen Through Glass Doors
Modern Outdoor Patio

MAXgreen does it all.

  • Window & Door Installation
  • Bay & Bow Windows
  • Window Enlargement
  • Custom Door Installation
  • Skylights (New and Retrofit)
  • Basement Window Enlargement
  • Custom Cladding of Existing Wood Windows and Door Frames
  • James Hardie Siding
  • CanExel Siding
  • Soffit and Fascia
  • Eavestrough and Downspouts
  • Roofing"White Glove Service"
  • General Contracting Services

Frequently Asked Questions

Need more information? Read more about the products we use and find answers to questions about installation and warranty.

Questions About Our Products

Will new windows eliminate water and frost build up on the glass?

Water and frost build up on glass (or water pipes or any other cold surface) is directly related to the humidity in the air. If the air is holding a lot of moisture relative to its temperature, it is said to have high Relative Humidity (RH%). If the RH% gets too high for the temperature outside, the moisture vapours condense into a liquid when they come in contact with a cold surface like glass. If it is really cold, that liquid can turn into solid ice build up. Reducing humidity and circulating the air are the best ways to reduce window condensation. While new windows are much more efficient than their predecessors, the installation method - when done correctly - is air tight, meaning the excess humidity in your home cannot escape to the exterior like it does on many old poorly sealed windows. Sometimes new windows can show more condensation as a result, making it more important to ensure good air flow and that the RH% is controlled. Vinyl windows are a very common choice as condensation will not damage the frames or jambs (the part that fills the wall depth) like it would on a wood window.

Do I NEED triple pane glass?

Triple pane (aka triple glazing) provides the maximum protection against heat loss (as it has the highest R-Value) and offers better sound reduction than double glazing, however some types of coatings can reduce your visible light transmission and effect your view of the outdoors, particularly when looking at fresh white snow. Triple glazing is more recommended when Comfort or Sound Reduction are the main priorities and you plan to stay in your home for a while. It may not be the best option for every situation, as a rental property where the heat is paid by the tenants is an example of when double pane is the better choice, unless it is a high end rental with a lot of windows and comfort is a priority for the tenants.

Should I put triple in some and double on others?

This depends on budget availability. While it is often best for comfort and efficiency considerations to do triple glazing for all windows, it is not always the option that fits within the home improvement budget. If you are looking to get some triple glazing benefits without all of the costs, we recommend you consider upgrading bedroom windows first as comfort is more of a priority in bedrooms, especially Nurserys. Doing triple on some windows and double on others in an open plan main floor won't really provide much efficiency benefit as the heat will always escape from the weakest point in the open area. However that strategy makes sense if the back of your house backs onto Deerfoot for example as the triple glazing will help reduce the road noise.

What is the product warranty?

yl, and hardware. MAXgreen partners with several high quality manufacturers that stand behind their products and offer warranties that meet or exceed these standards. Our most popular offering features a LIFETIME WARRANTY on Sealed Glass Unit Failure, a LIFETIME WARRANTY on the Vinyl Frames, and a LIFETIME WARRANTY on the Operating Hardware.

Questions About Installation

What is your installation warranty? Is it transferrable to a new homeowner (to help my resale value)?

Some companies focus only on the product warranty or have a vague "installation workmanship warranty" with many limitations and a subjective view of "quality workmanship", often for a period of 2, 3, or 5 years. A valuable installation warranty that shows you will be protected for the long term would be for a MINIMUM OF 10 YEARS TRANSFERRABLE. MAXgreen is so confident in our 7-Stage LEAK-PROOF Installation System that we offer a 10 YEAR LEAK-PROOF INSTALLATION GUARANTEE, which is fully transferable to any subsequent owner as the warranty stays with the windows and doors.

What us your lead time from signing to installation?

SLead times can fluctuate throughout the year based on many factors such as demand (fall sees the highest demand), weather (installations take longer when it is cold and the days are shorter), product type, and even the type of installation (bay and bow windows for example require a very experienced and skilled Technician to turn out perfectly). Window and door installation requires very skilled labour to ensure the long term performance of the windows and long term protection of your home. Unfortunately there are no formal trade schools to develop "Journeyman Window Installation Technicians" like there are with other trades like Electricians and Plumbers. This means it takes many years of training closely with an experienced Installation Technician with continuous testing to develop the next wave of skilled Window and Door Installation Technicians. The shortage of skill in this trade means that in times of high demand lead times can increase more than they would in other more popular trades. Some companies try to offset this by hiring "Company B Renos" or another contractor that can meet just the minimum requirements to pick up the slack during the busier times. The MAXgreen Family promises to NEVER sacrifice quality or service levels to get through any projects faster. All homeowners deserve better. And since most homeowners live with inefficient windows for years before deciding to replace them, an extra couple of weeks is certainly worth the wait to get the work done right and not have to do it again in 10-20 years. If other companies can offer a quick turnaround time during busy seasons, what does that tell you about their level of repeat and referral business?

How long does it take to do the installation?

Some companies may tell you a large house of 25+ windows can be done in a couple of days. Either your home will be overrun with labourers trying to get many windows done at a time, or they are using an installation method that cuts out a lot of important steps to ensure they are properly installed to ensure a long term solution. MAXgreen Installation Technicians are extensively trained on our industry leading 7-Stage LEAK-PROOF Installation System, which takes longer to install, but also lasts much longer and is the proper way to protect the return on your very large investment from costly and inconvenient damage caused by leaks down the road. We also have a large but easy to follow Installation Standards Guide for our Installation Technicians that covers even the smallest details to ensure that EVERY project is completed to the same high MAXgreen standards. On average we cab fully complete (includimg cladding and interior trim with all caulking) around 4-5 windows and/or doors in one full day. Some projects take longer and some projects go quicker depending on installation v ariables (such as cutting siding or stucco)

Do you use in-house or sub-contracted installers?

Many companies in this industry bid out subcontractor contracts to multiple companies each year or consistently look for ways to lower their labour costs. For the most part, our Installation Technicians have been working with us full time for many years. We have regular meetings to discuss the latest installation techniques and continuously look for better ways to ensure the highesr quality work for our customers. However the nature of the industry is that we are effected by seasonal trends and require more labour in the summer and fall than in the winter. As a result some crews also work for other companies as well as MAXgreen. We do try to limit this as much as possible and only allow those who go through our intensive screening process work on our projects. We have experimented with many different strategies for attracting, training, retaining, and rewarding the top talent in the industry and are very proud of the amazing team that we have assembled and promise our valued customers that we will not do anything to jeopardize our high quality and service standards that our customers have come to expect.

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We look forward to the opportunity to get to know you and discuss the efficiency and comfort solutions we can offer for you, your family, and your home.

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